Privacy Policy 

Last updated: 20/08/2025

This Privacy Policy explains how Fast Fund Pty Ltd (“Fast Fund”, “we”, “us”, “our”) manages personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). It outlines what personal information we collect, how we use and disclose it, how we keep it secure, and how individuals can access and correct their information or make a complaint. We aim to manage personal information in an open and transparent way and make this policy available free of charge on our website, and in other forms on request.

Who we are

Fast Fund is a private lending business operating in Australia. We provide lending-related products and services and may work with brokers, credit providers, and service suppliers to assess and manage loan applications and accounts.

The kinds of personal information we collect

We collect personal information reasonably necessary for our functions and activities as a private lender, including:

Identification and contact details: name, date of birth, address, email, phone number, driver’s licence or passport details.

Financial and credit information: income, employment, assets, liabilities, credit history and repayment information, bank statements, loan details, and information needed to assess eligibility for credit.

Transaction and account information: loan applications, communications, payment history, hardship requests, and related documentation.

Sensitive information: only where necessary and with consent, such as health information relevant to hardship applications; we do not routinely collect sensitive information.

We only collect personal information that is reasonably necessary for one or more of our functions or activities, and do so by lawful and fair means.

How we collect personal information

We may collect information directly from individuals (e.g., online forms, phone, email, applications), and from third parties where lawful and reasonable (e.g., brokers, referrers, credit reporting bodies, employers, accountants, publicly available sources). At or before collection, or as soon as practicable afterwards, we will take reasonable steps to notify individuals of relevant matters, including our identity, purposes of collection, likely disclosures, consequences if information is not provided, and whether we are likely to disclose to overseas recipients.

Why we collect, hold, use and disclose personal information

We collect, hold, use, and disclose personal information to:

  • Assess and process applications for credit or related products and services.
  • Verify identity and prevent fraud.
  • Manage customer relationships, loans, repayments, and hardship requests.
  • Conduct credit checks and obtain/verify credit information from third parties as permitted by law.
  • Comply with legal and regulatory obligations, including responding to lawful requests and managing notifiable data breaches.
  • Communicate updates, provide customer support, and improve our services.

We will not use or disclose personal information for purposes other than those described in this policy unless permitted by the APPs or we have consent.

Credit reporting

Where applicable, we may handle credit-related information to assess eligibility for credit and manage credit accounts. This may include collecting and disclosing information to and from credit reporting bodies (CRBs) and other credit providers as allowed under the Privacy Act and the Privacy (Credit Reporting) Code 2014. Individuals can request access to and correction of their credit information and may request CRBs not use their information for direct marketing or for pre-screening credit offers.

Disclosure to third parties

We may disclose personal information to:

  • Brokers, referrers, or intermediaries involved in an application or loan.
  • Credit providers, CRBs, verification and fraud-prevention services.
  • External service providers (e.g., IT, hosting, document storage, analytics, mail houses, call centres, legal and professional advisers) who assist in our operations under confidentiality obligations.
  • Courts, tribunals, regulators, or law enforcement where required or authorised by law.

If we are likely to disclose personal information to overseas recipients, we will take reasonable steps to ensure those recipients do not breach the APPs in relation to the information, noting that APP 8 may make us accountable for overseas recipients’ handling of that information. Where practicable, we will specify the countries involved in this policy or otherwise make individuals aware of them.

Direct marketing

We may use personal information to offer products and services that may be of interest, consistent with the APPs. Individuals can opt out of direct marketing communications at any time using the unsubscribe link or by contacting us using the details below.

Data quality and security

We take reasonable steps to ensure the personal information we collect, use, and disclose is accurate, up-to-date, and complete. We implement reasonable safeguards to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Measures may include access controls, encryption, secure storage, staff training, and contractor confidentiality obligations. We take reasonable steps to destroy or de-identify personal information when no longer required, subject to legal retention obligations.

Notifiable Data Breaches scheme

If a data breach occurs that is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches scheme.

Access to and correction of personal information

Individuals may request access to personal information we hold about them and request correction if the information is inaccurate, out-of-date, incomplete, irrelevant, or misleading. We will respond within a reasonable period and provide access in the requested form where reasonable and practicable. If we refuse access or correction, we will provide written reasons and explain how to complain.

To request access or correction, contact us using the details below.

Complaints about privacy

If an individual believes we have breached the APPs or this policy, they can lodge a complaint using the contact details below. We will acknowledge receipt, investigate, and respond within a reasonable timeframe. If unsatisfied with our response, the complaint can be taken to the OAIC.

Office of the Australian Information Commissioner (OAIC): see the OAIC website for current contact details and guidance on lodging a complaint.

Availability of this policy

We make this policy available free of charge on our website and will provide it in other forms on request where reasonable and practicable.

Contact us

  • Email: info@fast-fund.com
  • Phone: 0478306788

Please include sufficient details to help us identify and address any request or complaint.

Changes to this policy

We may update this policy from time to time to reflect changes in our practices or legal obligations. The latest version will be published on our website.

Notes supporting this policy:

  • The APPs require a clearly expressed, up-to-date privacy policy that covers the kinds of personal information collected, how it is collected and held, purposes of collection, access/correction, complaints handling, and cross-border disclosure, including likely countries if practicable.
  • Entities must manage personal information in an open and transparent way, make their policy available free of charge, and provide it in a requested form where reasonable.
  • Collection must be limited to what is reasonably necessary for functions and activities, and undertaken by lawful and fair means.
  • The Notifiable Data Breaches scheme requires notification to affected individuals and the OAIC where there is a likely risk of serious harm from a data breach.
  • If disclosing personal information overseas, entities may be accountable for the overseas recipient’s handling of that information under APP 8.
  • Australian lending sector examples commonly include combined privacy and credit reporting policy statements, explain handling of sensitive information for hardship, and align with APP and NDB scheme obligations.